Privacy Policy

Mortivo Ltd ("Mortivo", "we", "us") is committed to protecting the privacy of brokers, lenders and Business Development Managers who use this platform. This policy explains what data we collect, how we use it, and your rights under UK GDPR.

1. Data we collect

• Account data: name, email, company name and role.
• Lender profile data: criteria, products, BDM contact details and PDFs you upload.
• Search data: natural-language queries entered into the AI search, used to improve match quality.
• Usage data: pages viewed, features used, technical metadata such as IP address and browser type.

2. How we use it

• To provide, secure and improve the Mortivo platform.
• To match brokers with relevant lenders, BDMs and criteria.
• To send transactional communications about your account.
• To comply with our legal obligations.

3. Legal basis

We process personal data under: (a) contract — providing you the service; (b) legitimate interests — improving matching and preventing abuse; (c) consent — where required.

4. Sharing

We do not sell your data. We share data only with vetted processors (hosting, email, analytics) under UK GDPR-compliant contracts.

5. Retention

We retain account data for as long as your account is active. You can request deletion at any time by contacting us.

6. Your rights

You have the right to access, correct, delete or export your personal data, and to complain to the ICO.

7. Contact

Questions? Email privacy@mortivo.co.uk.